Page 6 - Become-a-smarter-sales-rep-with-zoho-crm

How to become a smarter sales rep with Zoho CRM

Get the pulse of your customers

For a sales rep, timing is critical to sales success. SalesSignals gives you instant notifications about
what your prospects are up to. Has the prospect that you’ve been chasing all week opened your
email? You will get an alert as soon as that email has been opened.

Prospects and customers can reach out to you across various channels, from visiting your website
to filling up surveys, raising support tickets and posting on social media. SalesSignals lets you
keep track of all customer activities, by displaying them in an organized timeline.

SalesSignals will be displayed:

SalesSignals • When emails are received from leads,
contacts, or potential customers.
Melinda Anderson 12:37 PM
Venture Capitalists

• When a lead, contact, or potential
Opened - Thank you for visiting... 3
customer opens an email sent from or
George Smith 12:16 PM clicks a link in the email, or when the email
Treble Notes Inc
has bounced. The status of the email can
9259246472
be Opened, Clicked, or Bounced.

Michael Wright 11:54 AM
Smithson Publication • When missed calls are received from leads,
Mentioned @zylker 2 contacts, or potential customers.

Gray Davis 09:16 AM
Treble Notes Inc • When survey responses are received from
Sent a Message leads, contacts, or potential customers.

Joe Hackett Jan 20 • When you get new support tickets,
H I D Corporation
comments, or responses from leads,
Responded - Premium Store - Fee... 4
contacts, potential customers, or customers.
Gray Davis 09:16 AM
Treble Notes Inc
• When you receive missed chats from leads,
Sent a Message
contacts, or potential customers.

• You will also receive SalesSignals notifications for support tickets that are overdue or
escalated, or when a customer gives a new rating to a support agent.

Zoho CRM Resources 6