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How to become a smarter sales rep with Zoho CRM




            Know how your emails have performed


            You can’t send better emails if you don’t know how they’ve performed. A smart sales rep needs
            to consistently send engaging emails which don’t just grab the attention of prospects, but also get

            them to read and respond to them.


            When you get smart insights on how your templates are performing, you get closer to writing more

            engaging content.


                Home      Projects      Leads      Contact      Potentials      Accounts      Activities       Reports

                 Email Analytics                                                                Export to PDF  Duplicate

              Summarize ByG  roup By  Date Range
               Date        DayL      ast 7 Days        Filter

                 All Entities  All Emails  All Users

              Summary Report
                    SENT                BOUNCE           OPENED                                       CLICKED                RECEIVED                         RESPONDED

                    63897                        3.65%               2331          29.3%                   18665          4.60%                 2491                                          18665                                       987


              Summary Report
                DATE                  SENT        BOUNCE        OPENED                                     CLICKED            RECEIVED         RESPONDED
                11/07/2016                                       2173       3.45%                75         21%                     450          2.71%                      48                          5165                                   91
                10/07/2016                                       6914       3.57%              247         22.03%          1517          3.18%                      191                                     6313                                   15
                09/07/2016                                       6305       3.73%              235         23.06%         1454          3.5%                      192
                08/07/2016                                        8762       3.73%              327         30.07%        2597          5.12%                      317                          11237                                 382




            Email insights will give you daily, weekly, or monthly reports on the open, click, and bounce rates
            of your emails.Dashboards will tell you which of your email templates have the best open and click

            rates. You can use the templates with the highest open rates, update the existing content or create
            new templates altogether.


            If the latest template you’ve sent has the highest click rates, your job is done!















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