Page 9 - Become-a-smarter-sales-rep-with-zoho-crm

How to become a smarter sales rep with Zoho CRM

Know how your emails have performed

You can’t send better emails if you don’t know how they’ve performed. A smart sales rep needs
to consistently send engaging emails which don’t just grab the attention of prospects, but also get

them to read and respond to them.

When you get smart insights on how your templates are performing, you get closer to writing more

engaging content.

Home Projects Leads Contact Potentials Accounts Activities Reports

Email Analytics Export to PDF Duplicate

Summarize ByG roup By Date Range
Date DayL ast 7 Days Filter

All Entities All Emails All Users

Summary Report
SENT BOUNCE OPENED CLICKED RECEIVED RESPONDED

63897 3.65% 2331 29.3% 18665 4.60% 2491 18665 987

Summary Report
DATE SENT BOUNCE OPENED CLICKED RECEIVED RESPONDED
11/07/2016 2173 3.45% 75 21% 450 2.71% 48 5165 91
10/07/2016 6914 3.57% 247 22.03% 1517 3.18% 191 6313 15
09/07/2016 6305 3.73% 235 23.06% 1454 3.5% 192
08/07/2016 8762 3.73% 327 30.07% 2597 5.12% 317 11237 382

Email insights will give you daily, weekly, or monthly reports on the open, click, and bounce rates
of your emails.Dashboards will tell you which of your email templates have the best open and click

rates. You can use the templates with the highest open rates, update the existing content or create
new templates altogether.

If the latest template you’ve sent has the highest click rates, your job is done!

Zoho CRM Resources 9