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Emails + Zoho CRM for Your Business

             Multiple Device Sync

             Unlike POP, IMAP allows you to access your emails wherever you are, from any device. When
             you read an email message using IMAP, you aren’t actually downloading or storing it on your
             computer, but reading it from the email service instead. In other words, your email activity

             gets synced automatically across your laptop, mobile phone and tablet. So, you can essentially
             check your email from different devices, anywhere in the world: your phone, a computer or a
             friend’s computer.

                                                      POP / IMAP

             Let’s say you’ve received some important emails from your contacts. Once you’ve set up your
             account with IMAP, you can go to any contact’s record and see all the emails related to that
             contact under the Email tab. 

             IMAP’s two-way sync means that your email activities are updated both in your CRM and email’s
             inbox at the same time.

             So you can reply to emails from that contact, either from your CRM or your inbox itself. You will

             also know instantly if that contact has read or replied to that email.

     Zoho CRM Resources                                                                                               10
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