Page 9 - Getting Your Sales Reps to Love CRM
P. 9

Getting Your Sales Reps to Love CRM



            Make yourself at home




                Leads by Source                                    Leads by Status

                 1000
                                                                                Not Contacted
                                                        745                     204 (7.85%)  Attempted to
                  750                                                                       Contact
                                                                                            409 ( 15.74% )
                 Record Count  500  380  382      429                      Junk Lead            Contact Immediately
                                                                           544 ( 20.93% )
                                                                                                231 ( 8.89% )
                  250       266              295
                                 102
                   0                                                                            Contact in Future
                    Advertisement  Cold Call  Employee Referral  Google AdWords  Online Store  Public Relations  Trade Show  Contacted  466 ( 17.93% )
                                                                               745 ( 28.66% )



                 My activities
                 SUBJECT                            ACTIVITY TYPE       FROM                            TO                                   DUE DATE      STATUS               PRIORITY      RELATED TO                      CONTACT NAME                   ACTIVITY OWNER
                 Pricing discussion       Events                  Jun 21 09:00 PM       Jun 21 10:30 PM                                              High                   Bonnie Jackson          Bonnie Jackson               Patricia Boyle
                 Website draft                 Tasks                       Jun 21 09:00 PM       Jun 21 10:30 PM         Jun 20          Not Started         High                   Bonnie Jackson          Bonnie Jackson              Patricia Boyle
                 Meeting                           Tasks                       Jun 21 09:00 PM       Jun 21 10:30 PM         Jun 20          Not Started         Low                    Fitzpatrick                                                               James Watsonhale
                 Meeting                           Tasks                       Jun 21 09:00 PM       Jun 21 10:30 PM         Jun 21           Not Started         Low                    Smith                                                                James Watsonhale






            The Homepage gives you an overview of the sales side of your work. In Zoho CRM, we let you
            customize your homepage.


            For instance, you can have the following dashboards in your homepage: Leads by Source, Pipeline
            by Stage(Deals), My Calls, My Open Tasks and Open Events. Normal homepage does not contain

            these dashboards.




            Make work a game


            And finally, bring in some fun to work. UseZoho
            CRM’s gamifaction features to bring out your
            reps’ competitive spirit and motivate them to

            meet their quota. Turn on Gamescope to set up
            challenges and reward your team with trophies
            and badges.



            For example, challenge your team to convert
            the most leads they can in a single day.






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