Page 11 - Getting Your Sales Reps to Love CRM
P. 11

Getting Your Sales Reps to Love CRM

            In Zoho CRM, this can be made possible through the Feeds module. All of the users (employees)
            have access to the Feeds section and any post made by a user is visible to everyone in the

            organization. Much like Facebook and Twitter, users can post, comment and add attachments. 

            Don’t want all the employees to see your post? You can make the post visible only to select users.
            Another method would be to create Groups with just the specific users. Hence, if you make a post
            in that group, only the users in that group can view it. Based on these functions, the open door
            policy can be implemented easily.

     Zoho CRM Resources                                                                                               11
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