Page 2 - What's an SMB
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Author: Austin Ries Contents
Recovering journalist, currently
struggling weekend-guitarist, and • What’s an SMB?
full-time storyteller at Zoho. You can
• What is a CRM?
follow him on Twitter (@austintries),
Instagram or send him an email at
• Why do SMBs need a CRM?
austin.ries@zohocorp.com.
• How to choose the best CRM for your business
Cloud versus on-premise CRM
Pricing models
• CRM buying guide checklist
• How to get the most from your CRM
• How can CRM make your business smarter?
Using your digital identity
• Automate your day using workflows.
Blueprint
Zia: AI-powered sales assistant
• Go multichannel and grow your SMB
• Conclusion
• Highlights Of Zoho CRM