Page 2 - Why You Need a Multichannel CRM
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Contents


                     1.  Communication: The essence of business.


                     2.  A cautionary tale!


                     3.  Emails. Old but still going strong.


                     4.  Hello from the other side.


                     5.  Your customers are on social media. Are you?


                     6.  Why wait, when you can live chat?


                     7.  Sometimes it’s better to meet prospects and customers in-person.


                     8.  A CRM that covers all your communication bases.


                     9.  Getting started.
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