Page 14 - Getting Started Workbook for Admins
P. 14

Getting Started Workbook for Admins



              Fiscal Year
              Set the start month for your fiscal year. The fiscal quarters are worked out automatically when you set

              the fiscal year.


                  Company Details     Fiscal Year   Business Hours    Currencies    Hierarchy Preference




                  Fiscal Year

                  This page enables you to set the start month of your fiscal year



                  Fiscal Year begins in                  January








              Business Hours
              This option is useful for defining the working hours of teams and their time zones. The organization

              can have only one set of business hours.


              Click the                                                       button to add your organization’s business hours and 
                         Create New Business Hour
              determine when escalation rules are executed. 




                   Company Details     Fiscal Year  Business Hours    Currencies    Hierarchy Preference




                  Business Hours for Your Organization


                  Add your business hours to determine when escalation rules are executed throughout your workday.




                                                                                Create New Business Hour



                      NAME                       ACTIVE       TIME ZONE

                      Shift_Day                               (GMT 5:30) India Standard Time(Asia/Calcutta)












     Zoho CRM Resources                                                                                               13
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