Page 26 - Getting Started Workbook for Admins
P. 26

Getting Started Workbook for Admins




                Real Estate              Standard Layout Name                             Cancel  Save and Close  Save
                 New Fields
                                         CREATE
                   Single Line  Multi-Line    Commercial
                                                                                                       Preview
                   Email    Phone
                                         Real Estate
                   Pick List  Multi-Select                          Cancel  Save
                   Date     Date/Time      Real Estate  Single Line        Lead Owner  Lookup
                   Number   Auto-Number
                                           Email      Email                Secondary Email  Email
                   Currency  Decimal
                   Percent  Long Integer   Created By  Single Line         Modified By  Single Line
                   Checkbox  URL
                   Lookup   Formula
                       Multi-Select Lookup
                       NEW SECTION
                 Unused Fields
                 Custom Fields Left: 305




                  Go to       Setup > Customization > Modules and Fields and to rename the fields

                  related to the commercial layout (e.g., Lease owner, Rent value, etc.) and the 
                  residential layout (Home owner, Agreement, etc.).





                                         Standard                                         Cancel  Save and Close  Save
                Real Estate                           Field Properties
                 New Fields
                                          CREATE      Field Label *
                   Single Line  Multi-Line
                                                       Lease Owner
                                                                                                       Preview
                   Email    Phone
                                          Real Estate  Type
                   Pick List  Multi-Select
                                                        Text  Auto-Number
                   Date     Date/Time      Real Estate  Single Line        Lead Owner  Lookup
                                                      Number of characters allowed*
                   Number   Auto-Number
                                                                           Secondary Email
                                                       120
                                           Email      Email            Max of 255 characters  Email
                   Currency  Decimal
                   Percent  Long Integer   Created By  Single Line         Modified By  Single Line
                   Checkbox  URL                                        Done  Cancel
                   Lookup   Formula
                       Multi-Select Lookup
                        NEW SECTION
                 Unused Fields
                 Custom Fields Left: 305



              SCENARIO #2


              Your organization sells motor insurance (both private vehicle insurance and commercial vehicle
              insurance). If all the details are gathered using a single form, the form will be large and unwieldy.
              A customer who needs a policy for a private vehicle will also be asked for information that would
              only apply to a commercial vehicle.






     Zoho CRM Resources                                                                                               25
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