Essia Hmedi- ZOHO Certified Customer Success

ZOHO SPARK CERTIFICATIONS

An Introduction to Zoho CRM
  • Customer relationship management
  • Business development
  • Collection of customer accounts
  • Business-to-Business
  • Communication
  • Customer service
  • Disaster management

EDUCATION

  • Faculty of Economics and Management of Tunis
  • Applied degree in economics and international finance, International trade

MAIN MISSIONS ACCOMPLISHED:

  • Business development
  • Customer relationship management
  • Making appointments
  • Account management
  • Accounts Receivable Management

EXPERIENCE:

    • MOBIX – Sales Development Representative
    • Oodrive – Digital Signature Expert
    • SPB – Insurance Manager
    • PRO2C Tunis – Collection Officer
    • Teleperformance – Customer Service Sales

LANGUAGES:

      • English 
      • French