Darren - Consultant

ZOHO SPARK CERTIFICATIONS

An Introduction to Zoho CRM
Field Sales Operations in Zoho CRM
  • ZOHO desk pilot
  • Complex customer issues
  • Customer relationship
  • Data management

EDUCATION

  • Support pilot
  • SAP HANA Installation & Operation
  • Mathematics and Computer Science Engineer

MAIN MISSIONS ACCOMPLISHED:

  • Software Support pilot
  • Scrum and Agile method
  • Creation and management of support, SLAs and processes
  • Network management

EXPERIENCE:

    • AirFrance/KLM – SAP aeronautical engineer
    • AIRBUS – Support Leader
    • AIRBUS– Level 2/3 – customer software support
    • ALSIM– Flight Model Developer

LANGUAGES:

      • French
      • English